When you use the Site, we collect and process the following types of information:
a. Information You Provide
You may register to use our Services, set up an account, make a donation, or respond to communications (e.g., surveys, polls, requests for feedback), we will collect the information you provide to us. This may include your IP address, first and last name(s), demographic information, mailing address, e-mail address, phone number, and credit card number. In the use of Services, you may also choose to disclose or provide your communication preferences, your physical location, and your demographic information (e.g., your age, marital status, ethnicity/race, and gender). All of this is "Personal Information," because it can be used to identify you.
b. Information We Collect about You
We collect information about your use of our Services, including but not limited to: your Internet connections, computer equipment, web browsers, websites visited before using or accessing the Services, websites visited after leaving the Services, and other similar information about traffic and usage, as you navigate to, through, and away from our website. This is "Non-Personal Information," because it does not identify you, but provides insights to us regarding the uses of our Services. For example, we use this information to generate statistical information, monitor and analyze traffic and usage patterns in connection with our Services, monitor and prevent fraud, investigate complaints and potential violations of our policies, and to improve the our content and the products, services, materials, and other content that we describe or make available through the Services.
c. Geolocation Information
You may choose to allow us to access your location by granting the Services access to your location when prompted or through your device's location services settings. You may change these settings on your device.
DonationValet uses Personal information and Non-Personal Information for the following purposes:
We do not sell or rent Personal Information to marketers or unaffiliated third parties. We do have trusted third parties and we may share your Personal and Non-Personal Information ("Collected Information") with the following entities:
Although we use security measures designed to protect your Personal Information, no data security measures are guaranteed to be completely effective. Transmission of information via the internet is not wholly secure, and we cannot guarantee the security of your Personal Information transmitted to or through the website or any of our Services. For example, please do not include credit card or other sensitive data (e.g., racial or ethnic origin, health, etc.) in your e-mails to us. Any transmission of such Personal Information is at your own risk.
By using the Services, you acknowledge and accept these risks.
Please notify us immediately at email@example.com if you become aware of any unauthorized use of your password or account or any other breach of Service security or of this Policy. If our security system is breached, we will notify you of the breach as required by applicable law.
You have choices regarding our use and disclosure of Your Personal Data:
If you change your mind after opting to receive electronic communications, you may opt out of receiving such communications from us by communicating your preferences to us by e-mailing firstname.lastname@example.org, or by following the unsubscribe link contained in the applicable e-mail. We will comply with your request as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages that are required to provide you with our Services.
In certain circumstances, you may also request that we delete your Personal Information, for example if our retention of your Personal Information is no longer necessary as part of the Services.
If you would like to review, correct, or update Personal Information that you have previously disclosed, you may do so by signing in to your account or by contacting us. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable. Unless otherwise prohibited by law, we may charge you a fee for providing you with a copy of your data.
We do not provide the Services to anyone under the age of 13. In accordance with the Children's Online Privacy Protection Act (COPPA), we will never knowingly request or solicit Personal Information from anyone under the age of 13. Please notify us if we receive such Personal Information of anyone under the age of 13, and we will delete that information from our database as soon as is reasonably practical.
If you are visiting the Services from outside the United States, please be aware that Collected Information may be transferred to, stored in, and processed in the United States, which is our suppliers' servers and databases are located and operated.
We may collect, use, and disclose certain Personal Information about you when acting as service provider to a Customer. Customers are responsible for ensuring that your privacy rights are respected, and should include information to help you understand how third parties collect and use your data. To the extent that we are acting as a Customer's data processor, we will process your Personal Information according to the terms of our agreement with our Customer and its lawful instructions.
If you are not satisfied with how we manage your Personal Information, you have the right to make a complaint to a data protection regulator.
California Civil Code Section 1798.83 permits users of the Services who are California residents to request and obtain a list of what Personal Information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. Under Section 1798.83, California residents are entitled to request and obtain such information, by e-mailing a request to email@example.com.
a. Access and Collection. Collected Information may be transferred to, stored in, and processed in the United States, and DonationValet will comply with the requirements of the Privacy Act that apply to cross-border disclosures of Collected Information.
b. Corporate Parents, Affiliates, and Subsidiaries, or Associated Entities. We may share Collected Information with our corporate parents, subsidiaries, other affiliated entities, and associated entities (as that term is defined under Australian law) for the purposes described in this Policy.
c. Privacy Complaints for Australian Users. If you have a complaint about how we collected or handled Collected Information, please contact us. We will endeavor in the first instance to deal with your complaint and take action to resolve the matter. If your complaint cannot be resolved at the first instance, we will ask you to lodge a formal complaint in writing, explaining the circumstances of the matter that you are complaining about, how you believe your privacy has been interfered with and how you believe your complaint should be resolved. We will acknowledge receipt of your formal complaint and indicate the timeframe that you can expect a response. We will endeavor to resolve the complaint as quickly as possible, but if the matter is complex and our investigation may take longer, we will let you know when we expect to provide our response.
If you are unhappy with our response, you may refer your complaint to the Office of the Australian Information Commissioner or, in some instances, other regulatory bodies, such as the Victorian Health Services Commissioner or the Australian Communications and Media Authority.
Our Data Protection Officer can be reached with the following information: firstname.lastname@example.org
If you have any questions or concerns about this Policy, please contact us: email@example.com